Frequently Asked Questions

We cover pretty much all your locksmith needs across Norfolk and North Suffolk. Whether for your home, business, car, motorbike, van or safe, our team can quickly and reliably repair, replace, or fit your locks.

We know being locked out is stressful, so we aim to get to you as fast as possible. During office hours, most callouts are attended within 30-60 minutes, and we also offer emergency help outside of normal hours.

Absolutely. All our locksmiths are DBS checked, listed as Norfolk Trusted Traders, and RAC approved. We always try to pick locks rather than force them, so your property stays safe and undamaged.

Our standard callout fee is £60 (+VAT) during normal working hours and we always provide a full quote before beginning any work. There are no surprises and you’ll only pay for the work we actually do.

We operate from our central workshop in Norwich, with hubs in Great Yarmouth and Lowestoft, covering Norfolk and North Suffolk, and nearby areas. For specialist work, like safes or imported car keys, we’re happy to travel further if needed.

We handle all kinds of door locks for homes and businesses across Norfolk and North Suffolk. That includes repairing, replacing or installing standard locks, deadlocks, and high-security locks.

We provide a 24-hour callout service. If you find yourself locked out of your home, one of our skilled locksmiths will attend and get you back inside as quickly as possible.

No. Our team uses professional techniques like lock picking to gain entry whenever possible. Drilling or forced entry is always a last resort.

Absolutely. Our locksmiths are DBS checked and as a company we are Norfolk Trusted Trader and RAC approved. You can trust us to work safely and professionally in your home or business.

We provide a full quotation upfront, so you’ll know exactly what to expect. There’s a standard callout fee of £60 (+VAT) during normal working hours, with no hidden charges.

Absolutely. We can replace lost, broken, or worn-out car keys for nearly all makes and models. Whether it’s a standard key, a remote, or a fully programmed key, our team can get you back on the road quickly and safely.

Yes - we’re the only locksmith in the local area who can program replacement keys for imported cars. In many cases, even local dealerships aren’t able to do this. We’ve successfully replaced keys for owners of imported Nissans, Toyotas, and a range of American cars.

Yes. We always aim for no forced entry. Our locksmiths will pick the lock or provide a programmed replacement key without damaging your vehicle. We’re trusted by local dealers, the AA, and the RAC to handle tricky situations. You can therefore be confident that your vehicle is in safe hands with our locksmiths.

Prices will vary depending on the type of key that you’re looking for. A basic car key starts from £25, a standard programmed key from £60, an OEM remote key from £87, and a genuine car remote key from £102. We always give a full quotation upfront and there are no hidden fees.

We can help with almost every car on the road, including Audi, Citroen, Ford, Honda, Land Rover, Mazda, Peugeot, Skoda, Vauxhall, Volkswagen, and Volvo. Our team is experienced in both domestic and imported vehicles.

We specialise in motorbike keys of all types. Whether you need a replacement, repair, or programming, our team can help. We can cut and program keys for most bikes, saving you time and money compared to visiting a dealership.

Yes. We’re the only local auto locksmiths specialising in motorbike keys, so you can rely on us for specialist work that many dealerships can’t handle or charge a premium for.

Prices vary depending on the make and model, but most motorbike keys start from £300 (+VAT). We always provide a clear quote before starting any work.

We can come to you with our mobile locksmith service, or you’re welcome to visit our Norwich workshop for some work, especially if it’s easier to carry out in-house. In either case, we aim to make the process easy in order to get you back on the road as quickly as possible.

We know how frustrating it is to be without your bike, so we aim to get you back on the road as quickly as possible. For callouts, we respond promptly, and if you visit our workshop, we can usually cut and program your new key the same day. For more complex or imported models, we’ll always let you know exactly how long it will take before we start.

We supply and fit high-security van locks. These include Thatcham-approved slamlocks and deadlocks. We can upgrade your existing locks or fit new ones to help protect your tools and equipment.

Most van thefts happen because thieves know the standard locks aren’t enough. Deadlocks make it much harder to break in, and they can also reduce your insurance premiums.

Prices start from £179 (+VAT) for Thatcham-approved slamlocks and £189 (+VAT) for deadlocks. We’ll give you a full quote before any work starts so you know exactly what to expect.

We offer both callout services and workshop visits - whichever is most convenient for you. Some work is quicker at our Norwich workshop, and if you bring your van in, we can often offer a discount too.

Our team operates from Norwich, with hubs in Great Yarmouth and Lowestoft. We cover all of Norfolk, North Suffolk, and the surrounding areas, and we’re happy to travel further for specialist jobs.