PT Lock & Safe

Privacy Notice

PT Lock and Safe are a Norfolk based locksmith offering general and auto locksmithing services

In line with the new General Data Protection Regulation that is enacted from 25th May 2018, we’ve updated out Privacy Notice so that anyone who wishes to be informed about what we do with their data should find out everything they need to know on this page. Naturally, if there is anything that you would like to know about how we process your personal data that you can’t see here, please get in touch.

How we Process Your Personal Data

The legal basis for storing and processing your data is contractual.

We’ll need contact details in order to carry out our services. We can’t come and let you back in your home if don’t know where your property is! And we may need to contact you to clarify details, send invoices etc.

You can request to see your data at any time. Your full rights are listed at the bottom of this notice.

We only use this data for the purposes of contacting you about your specific query. This data arrives as an email and is never stored on a database.

We use the third-party provider Office 365 to store our emails.

Visitors to Our Website

When we receive a visitor to www.ptlockandsafe.co.uk, we use the third-party service Google Analytics to collect the standard internet log information. Google Analytics works by reading the user's IP address then setting a cookie on xyz containing a unique ID (so Google can get accurate audience figures). The IP address is then never used again. The unique ID has no personal identity information held within it.

We share this information with RWD Click who use the anonymised information to compile website use statistics on which they can base any improvements to our website.

If you object to Google Analytics collecting data, you can download a browser add-on that will prevent Google Analytics from using your data: https://tools.google.com/dlpage/gaoptout.

Transport Layer Security

All the websites that are designed and curated by RWD Click (including our own) have Transport Layer Security (TLS). TLS keeps secure all the data being transferred between your computer and the website you are viewing. Websites with TLS have a little padlock symbol to the left of the website address in the URL bar.

Your Rights

The GDPR enshrines rights that individuals may exercise in relation to their data:

  1. The right to be informed
  2. The right of access
  3. The right to rectification
  4. The right to erasure
  5. The right to restrict processing
  6. The right to data-portability
  7. The right to object
  8. The right not to be subject to automated decision-making including profiling

If you feel that any of these rights are being infringed, we will do everything that we can to address the problem.

If you have any questions at all about the personal data we hold or you wish to uphold one of the rights above in relation to that data please get in touch with Phil Tucker.

You can email him on admin@ptlockandsafe.co.uk