PT Lock & Safe

You don’t have to take our word for it. Here’s what some of our customers have had to say:

Google Reviews

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More of Our Clients Testimonials

5 Stars 14/05/2021

Extremely Happy

Exceptionally quick same day service, Extremely happy and cheapest I found! Thanks guys!

Chelsea Michelle
5 Stars 28/04/2021

Great Service

Great service from PT Lock & Safe! very good! thank you!

Hilary Glossop
5 Stars 04/02/2021

Went Above and Beyond

Faultless service, could not recommend enough. Rhys went above and beyond and I honestly could not recommend him enough. Thankyou for the help so late at night A++++

James Smith
5 Stars 02/02/2021

Thorough and Professional

Following recommendation I called Rhys to see if he could help with reprogramming our S-Max key. Wow what a service from the minute he first answered my call through to him finishing the job. Thorough and Professional. I would highly recommend Rhys and PT Lock and Safe to anyone.

Lee Blackmore
5 Stars 18/12/2020

Polite and Friendly

Absolutely brilliant company, came out to me from Norwich just a couple of days after I rang even through the busy period. So polite and friendly, I will definitely be using again if I need too!

Amy Hewitt
5 Stars 04/12/2020

No Hassle to Come to Me

Needed a new spare key fob for my BMW 1 series and was unable through work to get to Rhys and his team, but he made it no hassle to come to me to do the job. They are very polite, thorough and know exactly what they are doing. 100% would recommend these guys top work. Also nothing was too much trouble. Thanks again!

Ashers Leach
5 Stars 19/09/2019

Wouldn't use anyone else

Couldn’t ask for more. Called in a panic and Rhys was with me instantly. PT Lock & Safe are a great company and Rhys is great guy. Highly recommend!! Wouldn’t use anyone else.

Felix Steward
5 Stars 14/08/2019

Prompt, Professional and Kind

Rhys, BE BLESSED my man!!! Prompt, professional and very kind. I hope it won't be necessary to use your services again but if it will be the case, I'll do it straight away. HIGHLY RECOMMENDED!

Alex Nacu
5 Stars 13/08/2019

First Class Service

First class service from start to finish. They cut and programmed a new key for me in about 10 minutes. Less than half the price of the main dealer! Great work!

Mark Tingle
5 Stars 31/05/2019

A Pleasure to Do Business With

Rhys organised for his colleague James to come out and sort me a new programmed key out for my car today. They were both excellent and would highly recommend them. If you are looking for anything to do with keys/locks these guys are the people to use. They were recommended to me by a friend and glad they were. A pleasure to do business with.

Darren Burrell
5 Stars 02/04/2019

Best Prices in Norfolk

These guys are the best!! Helped me out at speed with a very reasonable price (best in Norfolk!) and friendly and efficient service from Rhys. Got a key cut too after locking my only set in car at a cut down price of £75 as purchased with the call out. Thanks for sorting my battery too Rhys - Top man!

Chris Parker
5 Stars 30/03/2019

Went Above and Beyond

I can't recommend PT Lock & Safe highly enough. Rhys was absolutely brilliant with my Porsche key issue and went above and beyond to ensure it was fixed. Will definitely be using them whenever necessary in the future!

Will Mitchell
5 Stars 12/02/2019

Top man and great value

As a garage owner with high standards, its nice to find a company with similar values. Rhys is my go to man for all key and lock related issues. Top man and great value.

Wayne Bardell
5 Stars 12/02/2019

Highly recommended

First class service. Would highly recommend. Even got a free spare key when they cut a replacement for my VW golf.

Jack Astbury
5 Stars 07/02/2019

Saved me money

Phil and his team were working on my car just hours after I reported the problem and in the end were able to pick my car lock. They cut and programmed me a new key and saved me money. Will be going nowhere else now.

Gaz Coldicott
5 Stars 05/02/2019

Fast, friendly and affordable

Really great professional service, fast and friendly and affordable. I had a spare remote key cut and coded in as little as 15 minutes. Would highly recommend PT Lock and Safe.

Sam Platt
5 Stars 02/02/2019

Knight in shining armour

Phil was like a knight in shining armour! He calmly talked us through opening a safe. It was a fairly urgent situation which really helped us out in our time of need. Phil was very professional and I would highly recommend him!

Robert Sutton
5 Stars 12/01/2019

Got the job done quickly

Such a great experience from them. They came as quickly as they could. Very friendly and got the job done quickly. Very accommodating and helpful. Definitely recommend!

Ellie Banham
5 Stars 10/01/2019

Extremely helpful

Cannot thank PT Lock and Safe enough for getting out to us so quickly. Friendly, and extremely helpful, getting out to us within the hour. Very reasonable too. Would definitely recommend!

Caroline Peters
5 Stars 10/01/2019

Cheaper than Vauxhall dealer

Rhys went very much above and beyond in order to get to me with the correct equipment and replacement keys. Other locksmiths had said the job was not possible because I did not have the code card, however Rhys overcame the difficulty and produced a working remote fob and key, all within half an hour of arriving at car park at a cheaper rate than ordering a new key from the Vauxhall dealer.

Roger Garrod
5 Stars 10/10/2018

Smart and Customer Focussed

The engineer who came out to our address was excellent. He was very professional, he clearly enjoyed his job but also I felt he wanted to do a good job. He was smart and very customer focused I couldn’t recommend him highly enough.

Claire Lamming
5 Stars 27/05/2018

You Saved Our Holiday

We arrived in Norfolk having left our keys at home to the locks on the bike carriers on our car. One telephone call and from then on the service was excellent. The locks were unlocked and we were back on track to enjoy our holiday. We would highly recommend them to anyone. Thank you. You saved our holiday and a long journey home to collect the keys.

Michael Payne
5 Stars 04/04/2018

Quick Call Out Time

A very professional service with a very quick call out time, I would highly recommend.

Paul Land
5 Stars 30/08/2017

Fantastic Friendly Service

Highly recommended business that I would use again with no hesitation if needed. I have lots of praise for the owner of PT Lock & Safe.

Sophie Roseedee
5 Stars 13/06/2017

Lovely chaps

Lovely chaps, Very professional, Got the job done! One happy customer, definitely recommend theses guys to anyone.

Hannah Savory
5 Stars 22/04/2017

Fantastic Friendly Service

These guys were so friendly and went the extra mile to help me with my locked car. I'd recommend them to everyone and anyone, can't praise them enough.

Pinkie Geordie
5 Stars 13/04/2017

Would Recommend Them to Anyone

Good professional service, friendly team, great advice, and don't over charge - would recommend them to anyone - thanks PT Lock and Safe.

Paul Cox
5 Stars 10/04/2017

Puts Main Dealers to Shame

Fantastic service, what this guy can do with his laptop puts main dealers to shame! Great key programming service.

Sophie Lockhart
5 Stars 14/10/2016

Fantastic Service Highly Recommended

I had a problem with my digital push office door pad... I called PT Lock and safe... Within 2 hours the code was changed, beat that.

Neil Burr
5 Stars 05/05/2016

Very Happy

Very quick, friendly & I was very impressed with Andy's demeanour. Very happy with this experience.

Roger Burton
5 Stars 14/04/2016

Great Service

The locksmith turned up within 30 minutes and was very professional and sympathetic towards me. He picked the lock open on the car within a few minutes

Phil Taylor
5 Stars 09/02/2016

Excellent Service

Quick, responsive, knowledgeable, good workmanship.

Mr Boar