PT Lock & Safe
PT Lock & Safe Blog

Ensuring Security – Professional Safe Movers in Norwich

12/07/2018 Our collection of safes.

People and businesses alike use safes to protect valuables, sensitive documents and other important objects. When these people and businesses elect to move property, their safe must be moved too. Moving the safe from its normal position to new premises is a delicate process but an important one. Keeping the safe and its contents in a good state is vital. 

Safety First

Due to their size and weight, you should never attempt to move your safe yourself. Trying to move the safe yourself could lead to you sustaining injury or causing damage to the safe and its contents. We have three regular vans that we use to transport our locksmiths to where they need to be and a fourth van dedicated to safe removals. We always have a vehicle available should you need to move your skip from one location to another. 

Our Experience with Safes

We have plenty of experience within the industry, working on countless different safes in the past. We are skilled locksmiths, offering safe opening, safe repairs and safe removals and installations. Unlike other locksmiths, we only drill safes open as a last resort – we prefer to use lockpicks as they cause less damage to the safe. So far, we have never failed to open a lock, even working on it at our own cost to open the safe. 

Our Service Pledge 

Providing great customer service is something we are very dedicated to, so much so that we created our five-step customer service pledge. We have worked hard to obtain our excellent reputation and it something we want to keep. Our five-step service pledge ensures our customers know exactly what to expect when they call us. Here are the components of our service pledge:

  • 24-Hour Callout – All of our locksmith services are available throughout Norfolk 4-hours a day. Whatever time of day you find yourself locked out of your house or car, one of our team will come and help you.
  • Full Quotation – Before we come out we will always quote you a price over the phone. This is the only price you will pay. We don’t have hidden charges and if a job is trickier or takes longer than expected, you will never be charged a penny extra.
  • Pick Before Drill –If we have to drill out and replace a lock to get you in, we will but we will never charge you extra for replacing a lock we can’t get into using picks. 
  • Complete Service – All of our work will be completed to the highest standards by our polite and professional staff. You’ll only have to pay us when we have completed the job to your satisfaction and you are safely back in your home or vehicle. 
  • Final Clear Up – After completing a job, we always take a few minutes to check over our work and ensure we are leaving your property clean and tidy. We bring our own vacuum cleaner and we believe that taking a few minutes to do these checks sets us apart from the rest.

Require any of our services? Give us a call on 01603 812613 or email us on admin@ptlockandsafe.co.uk

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